Legal notice
Last updated: 10 August 2026
1. About Us
This website is operated by Smarts Print Services Limited, trading as Sprinters Bristol.
Registered company name: Smarts Print Services Limited
Trading name: Sprinters Bristol
Company registration number: 07790994
VAT number: GB451063033
Telephone: +44 117 942 3016
Email: info@sprinters.biz
Business address: Unit 5, Avonmead House, 40 Stokes Croft, Saint Paul’s, Bristol BS1 3QD, United Kingdom
Throughout this website, the terms “Sprinters Bristol”, “Sprinters”, “we”, “us” and “our” refer to Smarts Print Services Limited trading as Sprinters Bristol.
2. Use of This Website
By using this website, you agree to use it lawfully and in a way that does not interfere with the operation, security or availability of the website or infringe the rights of others.
We reserve the right to modify, suspend or withdraw any part of the website where reasonably necessary.
We do not guarantee that the website will always be available, uninterrupted or free from errors. We may carry out maintenance, updates or changes to the website from time to time.
3. Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images and other information displayed on the website are accurate.
Colours shown on screens may differ from the final printed product due to differences in monitors, devices, colour profiles, printing processes and materials.
Product specifications, availability, production times and prices may change from time to time.
Where a product has specific requirements or limitations, these will be stated on the relevant product page.
4. Prices and Orders
All prices displayed on the website are subject to change.
Where applicable, prices include VAT at the prevailing rate. The VAT treatment of individual products may vary depending on the nature of the product and the applicable tax rules.
Placing an order through the website constitutes a request to purchase the selected products. An order confirmation will be provided after an order has been submitted.
We reserve the right to contact you if there is an issue with your order, including where there is an obvious pricing error, a problem with the information supplied, or an issue affecting our ability to fulfil the order.
5. Customer-Supplied Artwork and Files
Customers may upload artwork, images, documents and other files for printing.
By uploading or submitting material to us, you confirm that you have the necessary rights, permissions and authority to use and reproduce that material for the purpose of fulfilling your order.
You are responsible for ensuring that files supplied to us are accurate and suitable for printing, including checking spelling, wording, images, colours, dimensions and other design elements before submitting them.
We are not responsible for errors contained in artwork or other files supplied or approved by the customer.
We reserve the right to refuse to print material where we reasonably believe that it may infringe intellectual property rights, contain unlawful material, or otherwise create a legal or operational risk for our business.
6. Intellectual Property
Unless otherwise stated, all content on this website is owned by or licensed to Smarts Print Services Limited trading as Sprinters Bristol.
This includes, but is not limited to:
- The Sprinters Bristol name and branding
- Logos
- Website design and layout
- Product descriptions
- Photographs and images
- Graphics
- Written content
- Other original website materials
You may not reproduce, copy, distribute, modify or commercially exploit our website content without our prior written permission, except where permitted by law.
Submitting artwork to us for a printing order does not transfer ownership of that artwork to Sprinters Bristol. Customers retain ownership of their own intellectual property, subject to the rights and permissions required for us to reproduce it for the purpose of fulfilling their order.
7. Printing and Production
Printing is a physical production process and minor variations may occur between digital artwork, proofs and the finished printed product.
Where production specifications, quantities, materials or finishing options are selected by the customer, we will produce the order according to the specifications submitted or agreed.
Production times shown on the website are estimates unless expressly stated otherwise.
8. Returns, Refunds and Cancellations
Our approach to returns, refunds and cancellations is set out in our Returns & Refund Policy.
Nothing in these terms excludes or restricts any statutory rights that cannot legally be excluded or restricted.
9. Delivery
Our delivery arrangements, delivery areas, estimated production times and collection options are set out in our Shipping Policy.
We currently offer free standard delivery to eligible addresses in England, Scotland and Wales.
Certain products are available for collection only, as stated on the relevant product page.
10. Third-Party Services
Our website may use third-party services and platforms to operate certain functions, including payment processing, website hosting, delivery and other services.
We are not responsible for the availability or operation of third-party websites or services that are outside our reasonable control.
Where you follow a link to a third-party website, you do so at your own discretion and subject to that third party’s own terms and policies.
11. Website Security and Misuse
You must not attempt to gain unauthorised access to the website, its servers, systems or databases.
You must not knowingly introduce viruses, malware or other harmful material, or attempt to interfere with the website’s operation or security.
We may take appropriate action where we reasonably believe that the website is being misused.
12. Limitation of Liability
Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.
Subject to the above, we will not be responsible for losses that could not reasonably have been anticipated or that arise from circumstances outside our reasonable control.
Nothing in these terms affects your statutory rights as a consumer.
13. Changes to These Terms
We may update these terms from time to time to reflect changes to our business, website, products, services or legal requirements.
The latest version will always be published on this page, together with the date it was last updated.
14. Governing Law
These terms and your use of this website are governed by the laws of England and Wales.
Any disputes will be subject to the jurisdiction of the courts of England and Wales, subject to any mandatory consumer rights that may apply.
15. Contact Us
If you have any questions about this website, our products or these terms, please contact us:
Sprinters Bristol
Smarts Print Services Limited
Unit 5, Avonmead House
40 Stokes Croft
Saint Paul’s
Bristol
BS1 3QD
United Kingdom
Telephone: +44 117 942 3016
Email: info@sprinters.biz