FAQs

HOW DO I ORDER?

Simply order through our online shop, where you can choose collection or delivery!

We are also available for walk-ins at our Bristol shop.

HOW MUCH DOES DELIVERY COST?

We offer free delivery across the UK, excluding Northern Ireland.

Please note that certain products are not available for delivery and must be collected from our Bristol shop.

WHAT FILE TYPE SHOULD I UPLOAD FOR MY ORDER?

We recommend uploading a flattened, print-ready PDF for the best results. We also accept high-resolution image files, such as PNG and JPEG files.

HOW DO I PROVIDE MY ARTWORK/DESIGNS?

If you’re ordering online, simply upload your artwork directly on the product page before adding to your basket.

Alternatively, you can email your artwork to us. If you’ve already placed your order, please include your order number in your email. If your files are too large to send by email, we recommend using a file transfer service such as WeTransfer.

If you prefer, you can also visit our shop and bring your artwork on a USB stick, and we’ll be happy to take it from there.

DO YOU OFFER SAME-DAY PRINTING?

Yes! We offer same-day printing for certain products, depending on workload and material availability. Get in touch as early as possible to confirm if we can meet your deadline.

HOW CAN I GET AN ESTIMATE/QUOTE?

Please contact us for a bespoke quote if your order is too complex to place through our online shop.

DO YOU OFFER BULK ORDER DISCOUNTS?

Yes! We provide discounts on larger orders. The exact discount depends on the quantity and specifications of your order. Contact us for a custom quote.

CAN YOU PRINT ON MY OWN MATERIAL?

No, we do not print on supplied material as we cannot take responsibility for any loss or damage.

CAN I REORDER A PREVIOUS DESIGN?

Yes, if you've told us to keep your artwork on file. Just let us know when reordering, and we'll print your design again without needing a new file. If you're unsure, ask, and we'll check our records.